Delivery Policy
Ranketha Export (Pvt) Ltd
At Ranketha Export (Pvt) Ltd, we are committed to providing reliable and efficient delivery services for our premium Sri Lankan spices. Our goal is to ensure that all orders are processed, packed, and delivered safely while maintaining the freshness and quality of our products.
Order Processing
Once an order is confirmed, our team begins the preparation process, which includes product inspection, quality control, and secure packaging. Processing time may vary depending on the type of product, order quantity, and specific customer requirements.
Orders are typically processed within 2–5 business days, unless otherwise agreed for bulk or custom export orders.
Packaging
All products are carefully packaged using high-quality materials to ensure protection during transportation. Our packaging methods are designed to maintain the freshness, aroma, and quality of spices throughout the delivery process.
Delivery Time
Delivery times may vary depending on the destination country, shipping method, and customs clearance procedures. International shipments may take several business days to a few weeks depending on the logistics provider and destination.
Please note that delivery times are estimates and may occasionally be affected by external factors such as weather conditions, transportation delays, or customs regulations.
International Shipping
Ranketha Export (Pvt) Ltd exports premium spices to customers and businesses worldwide. International shipments may be subject to import duties, taxes, and customs regulations in the destination country. These charges are the responsibility of the buyer.
Shipment Tracking
Where applicable, shipment tracking information will be provided so customers can monitor the status of their order during transit.
Delivery Issues
If there are any issues with your delivery, such as damage during transportation or missing items, customers should contact us as soon as possible with details and supporting evidence. Our team will review the issue and work to provide an appropriate solution.
Contact Information
For delivery-related inquiries, please contact us:
Ranketha Export (Pvt) Ltd
Website: https://rankethexport.com/
Email: info@rankethexport.com